Speeding up performance in our app

With growth comes great responsibility. Okay, that's not exactly how the saying goes, but hear us out. We've grown quite a bit since we started and each new user meant a bigger strain on our servers.

We've now improved our performance speed in the app to accommodate every action you take in SocialBee.

You'll especially be able to notice improvements in the following areas:

  • Getting an email when there are no more posts in the category for that social profile
  • Resetting category items for an account in an evergreen category
  • Category Items Listing
  • Shuffling Category Items
  • Reversing Category Items
  • Categories Listing
  • Dashboard
  • Bulk Editor Listing

Now put your seatbelt on and enjoy the ride, unlike Ross, when Phoebe was driving.


You can now pause RSS Feeds.

RSS feeds can get cluttered when nobody takes care of them. And nobody likes clutter, right?

To avoid it happening to your SocialBee account, we've added a new feature where your RSS Configurations can be paused if you need them to be or get paused automatically if there are 3 consecutive failed attempts of retrieving content.

If you've decided you want to pause one or multiple of your RSS feeds, go to your RSS tab in your SocialBee Account and click "Pause RSS".

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If our platform fails to gather data after 3 consecutive tries, your RSS feed will be paused automatically.

Some common causes why your RSS feed could fail are:

πŸ‘‰ The website is down;
πŸ‘‰ The website suddenly has some issues with their RSS;
πŸ‘‰ The RSS feed no longer exists;
πŸ‘‰ The website no longer exists;
πŸ‘‰ The RSS link has been changed.

If you know that the issue has been fixed, you can activate it from your RSS Feeds menu by clicking "Resume RSS".

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You can read more on this in our help documentation: https://help.socialbee.io/article/190-why-was-my-rss-feed-paused

Whenever a feed is paused, you will be notified via email of this, so you can decide what to do next. If you want to start it back up, you can just resume it.

And if you want to take a break from it… you can do that as well.


Posting through Zapier, Webhooks and Mobile Reminders just got better!

Through SocialBee you could post directly to some platforms, through integrations to others (mainly Pinterest) or through Mobile Reminders (for Instagram).

Now, you can also choose between posting directly, through mobile reminders, Integrations, Zapier or Webhooks.


What does this mean, specifically?

  • Posting Directly vs Mobile Reminders

You can now choose between posting Directly or via Mobile Reminders to profiles that allow it (currently, Facebook Profiles and Instagram can't post directly through SocialBee).

You can read more about posting through Mobile Reminders here πŸ‘‡ https://help.socialbee.io/article/53-using-the-socialbee-mobile-app

  • Posting through Zapier

Our Zapier integration is still in beta, but you can already use it to create custom automation that will help you post more efficiently.

To enable this option, go to your Workspace Settings and enable Advanced posting setup (through Zapier or Webhooks).

You can learn more about posting through Zapier here πŸ‘‡ https://help.socialbee.io/article/181-posting-through-our-zapier-integration

  • Posting through Webhooks

If you're more advanced with all things tech, you can also create custom webhooks to help you post exactly how you want to.

o enable this option, go to your Workspace Settings and enable Advanced posting setup (through Zapier or Webhooks).

You can learn more about posting through Webhooks here πŸ‘‡ https://help.socialbee.io/article/182-posting-though-webhooks

  • Posting through Integrations

This feature is still available for profiles that require it (like posting to Instagram Directly through our Buffer integration or posting to Pinterest through our Hootsuite Integration).

You can learn more about posting through Buffer here πŸ‘‡ https://help.socialbee.io/article/119-posting-on-instagram-through-the-buffer-integration

You can learn more about posting through Hootsuite here πŸ‘‡ https://help.socialbee.io/article/66-posting-to-pinterest-via-the-hootsuite-integration

Now that you have all these options, make sure you choose wisely, and not rely on the magic 8 ball as Ross did.


Media upload speed is improved.

Many of our users have reported slow uploading speeds on posts that had images. This was happening especially in areas outside of Europe.

We're happy to let you know that our tech team investigated the issue and made improvements to uploading speed so that everyone can create posts at an optimal speed.

You should now be able to add posts at a much better speed, but if you're still experiencing issues, please reach out to our support team.

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Our Import Media feature has been improved!

One of our super-powerful importing tools is Import Media - a tool that can help you import images, videos, or gifs into your categories, in a matter of minutes.

Many of you have requested this improvement, so we're happy to let you know that it's finally here.

You can now add your captions as well when importing your media files.

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You can read more about this feature in our help documentation https://help.socialbee.io/article/177-how-do-i-import-media

This will save you some time, so do a celebratory dance, like Chandler

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It's our 4th Birthday! 🐝 πŸŽ‰

It's our 4th birthday! We're stoked and thankful for the years that have passed and the sweet memories we've made so far.

To highlight this anniversary, here are 4 things we're especially grateful for:

πŸ’› Our Customers πŸ’›

We are grateful for our customers, who trust us every day with their businesses and motivate us to #BeeBetter. We can't thank them enough for being a part of our hive!

πŸ’› Our Team πŸ’›

Without our excellent team, SocialBee wouldn't be what it is today. It is their hard work, support, and dedication that have brought us to this height. Special thanks to our bees!

πŸ’› The Work We Do πŸ’›

Meaningful work is what drives us and keeps us buzzing each day. We're beyond grateful for being given the chance to do everything we do!

πŸ’›The Past Year πŸ’›

Change, flexibility, growth, and perseverance have been the attributes that defined this past year. It's been one of our best years, which has brought us several achievements.

Since we couldn't have done it without you…

We've prepared 4 celebratory campaigns throughout this whole month with special deals and offers for you. Each week we will reveal a new campaign, so keep an eye on this page and subscribe to get the news while it's hot. πŸ“’

Join the celebration here πŸ‘‰ https://socialbee.io/4-years/


Add images to your Post Comments (V3 is here)

Communicating with your team is super important, which is why we've dedicated ourselves to improving the Post Comments feature and make it the best it can bee (🐝).

You can now also add media files to your comments, to better illustrate your point

Now you can share a screenshot to give feedback, add a gif to recommend a different approach or a vide to explain it better.

media in comments.png

Read more on how you can use Post Comments from our help documentation πŸ‘‰ https://help.socialbee.io/article/176-how-to-add-comments-to-your-posts

This feature makes it easier to communicate your thoughts on a post without having to go around poking people to let them know what you think.

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The SocialBee App has got a new look! ✨

These times have changed us all. So it shouldn't be a surprise that changes have come to SocialBee as well. The SocialBee app got revamped with a new UI!

Here at SocialBee, we're striving to make our tool easy to use, intuitive and fun. That wasn't always the case with our older interface, so we decided to up our game and release a new User Interface that is super fresh and easy to use.

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You'll see that it is now a lot easier to find and manage your profiles, workspaces became more visible and everything got a much-needed refresh.

As this is quite a big change, please contact our support team if you notice anything that isn't working as it should. You can do that via email at hello@socialbee.io or via the chat in our app.

Let's hope you're just as excited about this new design as we are 🐝


P.S. Please bear with us (🐻) as we update the help documentation to match up with the new design.

Switch over your Social Links πŸ”— with our Switchy Integration!

Switchy has been one of the most requested short link integrations from SocialBee users and we're buzzing to share the news that it's finally here!

You can now connect your Switchy account to SocialBee.


Switchy can help you shorten, customize and track your links with A/B testing, retargeting pixels, and more. You can learn more about this tool by visiting their website, Switchy.io

To see how you can set up Switchy in SocialBee, go here: https://help.socialbee.io/article/186-how-do-i-set-up-switchy-io-url-shortening

So now, you have even more tools to ace your Social Media game. Go hit it out of the ballpark!


πŸ’¬ Get notified on Post Comments (v2 is here).

Earlier this year we launched Post Comments, giving you the ability to communicate with your team (or your designated bee 🐝) directly on the post that needed your attention.

We went further and now we're launching version 2. What's new, you ask? Well, you can now:

πŸ‘‰ Get notified when someone posts a comment on one of the posts that interest you. πŸ‘‰ Mention people in your comments, so that your message goes to the right person.

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Just make sure you tag the right person, so you don't end up like Ross…