(More) Analytics and Reports

Since we've released the v1 of our Content Analytics we knew we wanted to keep improving and expanding them. ๐Ÿ’ช

How else would you be able to analyze your content to know how you doin'?

giphy how you doin.gif

This is the first step in giving you an even better overview of your socials.

And to show our commitment, we've even added a menu for the Analytics.

Monosnap 2019-06-07 11-58-20.png

Depending on the social profile type, we can show you different metrics, but you'll find that the new Analytics Dashboard is not only for Twitter accounts anymore.

We give you your Audience Status (page likes/followers) and Activity Status (total number of posts) evolution numbers for all the major social networks.

We also show you your top 3 posts for the selected period. ๐Ÿ”

@SocialBee.io - Dashboard - SocialBee.io 2019-06-07 11-33-27.png

But wait, there's more! ๐Ÿ˜Ž

In order for you to get all this valuable information with no effort, you can get a Weekly Analytics Report via email.

SocialBee Weekly Analytics Report.png

You can enable or disable this notification in your settings.

Settings - SocialBee.io 2019-06-07 11-33-58.png

... and this is only the beginning (ok, actually it's the 2nd step).

We have more cool and useful analytics features in the works so you can get even more insight on your social profiles. ๐Ÿค“

SMS Concierge Service - Price Change

Are your social media profiles growing to be the โ€œneglected childโ€ of your business?

Do you dread creating posts for your social media profiles? ๐Ÿ˜ซ

Would you rather spend more time on other parts of your (or your customersโ€™) business?

giphy dread friends.gif

This is exactly what our Social Media Specialist (SMS) Concierge Service is for. ๐Ÿ’ช

It gives you your own Social Media Bee ๐Ÿ (donโ€™t let the name fool you, we did not manage to train bees yet - this is a real human being) who will create & schedule a daily post for you (and only you) to share on your social profiles.

They create and execute a posting strategy which is in line with your brand and your needs, so you wonโ€™t have to worry about your socials anymore.

From promotional posts to custom image quotes; from curated content to timely events; weโ€™ve got you covered. ๐Ÿ˜Ž

Find out more ๐Ÿ‘‰ https://socialbee.io/concierge/social-media-specialist/

Youโ€™ll bee a Facebook/Instagram/Twitter/LinkedIn/Google My Business/ Pinterest Superstar and Betty White will be able to follow you everywhere! ๐Ÿคฉ

giphy betty white.gif

As soon as weโ€™ve introduced the Social Media Specialist service (over half a year ago) it quickly became our most sold concierge service (see them all here). Because it solves a clear need. The need for having your social media profiles taken care of so that you can focus on your business.

Since then, weโ€™ve invested a lot in improving our internal training and processes to increase the quality of this service. Among others, weโ€™ve hired a social media coach and run weekly team-wide knowledge transfer sessions to keep leveling up the quality of the posts we create for you.

This also meant that our already thin margins got eroded even more, and so we now need to increase the price of the SMS service from $99/Mo to $129/Mo (and the SMS Plus from $189/Mo to $249/Mo).

Still a steal. ๐Ÿค—

If you want to take advantage of the $99/Mo price for a bit longer, make sure you buy the service until the end of May, or email hello@socialbee.io to switch to a yearly plan for an even better price.

No more Twitter Engage @Mentions

As you might have seen, Twitter is really committed to improving their platform, which I'm sure that will be a net positive in the long run. โ˜๏ธ

But for now, this means that we also need to stop our Twitter Engage functionality.

ross friends big eyes giphy.gif

We've already started working on our Community Management module which will work across all the major networks and will replace (and enhance) the previous Engage module - while being inline with Twitterโ€™s (and the other social networks') rules.

So keep an eye out for exciting new features over the coming weeks. ๐Ÿ‘€

No more Twitter Growth.

As you've probably also seen in the past, Twitter is working hard to fight the spam ๐ŸฅŠ that exists on their platform - an initiative that we salute.

And follower churn (massive, indiscriminate following & unfollowing with the goal to be followed back) is one of the main ones.

Recently, we've proactively decreased the limits of how many people you can follow from within SocialBee.

All large similar services have stopped this functionality, and Twitter also decreased the number of follows you can do directly on their website.

The writing was on the wall.

So today, we're stopping the Twitter Growth entirely.

We're replacing the Growth section with the Audience section where you'll still be able to find relevant people to follow, but you won't be able to follow them from SocialBee directly.

twitter open new tab.png

You will be able to open their Twitter profile in a new window, where, if you still find it's a profile you'd like to follow, you can do so.

Actually, we didn't work almost at all on the Twitter Growth part of our app for over two years now, as we've been improving the Content Posting part, that we feel is everlasting and at the core of any good social media strategy. We've also been adding more and more services linked to content creation and engagement.

Plus, we have some cool new community management features and services in the works. ๐Ÿ˜‰

So stay tuned.

Google My Business is here! ๐ŸŽŠ๐Ÿ™Œ๐Ÿผ

We know that this is something youโ€™ve been expecting for a while now.

So, here it is, yey! ๐Ÿ‘๐Ÿป

1.gif

Hereโ€™s what you need to know about posting on Google My Business (GMB):

2.png

  • you can now post to GMB locations - so the first step is to add a location (you donโ€™t add businesses, you add the location(s) within a certain business)
  • on GMB you can publish image posts
  • posts may have an additional CTA button (optional), for which you can set up a link with the purpose of driving traffic
  • the CTA buttons are a pre-defined list of button types from Google And hereโ€™s how you edit a post in GMB ๐Ÿ‘‡

3.gif

Also, hereโ€™s how a GMB post appears in Google Search ๐Ÿ‘‡

4.png

5.png

As this is a brand new feature, if you find any issues with it, or have any suggestions, please let us know. ๐Ÿ™

Secure Shortlinks

The long-awaited feature that some of you requested is finally here! ๐ŸŽ‰ ๐Ÿ™Œ

Now you can create secure/https short links for all the integrated ShortLink providers.

This will not apply to all the existing (already) created short links, however.

But hereโ€™s the good news: implementing the secure/https short links for all the integrated ShortLink providers will happen automatically. You donโ€™t need to do anything.

giphy.gif

Easier Content Approval

Hereโ€™s something you've been expecting! If not, then SURPRISE! ๐ŸŽ‰

Until now, to get content approved you had to go in each content category and select the content you wanted to approve.

pasted image 0.png

Now, all you need to do is select Content Approval and youโ€™ll end up seeing the latest posts that need your approval. Easy peasy! ๐Ÿ˜€

Even more than that you can also select any Social Profile where you want to check the posts that you want to approve. ๐Ÿ‘‡

pasted image 0 (1).png

And, to have things completely at hand, you can simply select the Source Types as well and check the posts that come from the specific source you are interested in. ๐Ÿ‘‡

unnamed.png

So, now you can approve those well-written social posts easier.

We're being proactive in making the SocialBee platform a better and easy to use platform. Enjoy! ๐Ÿ™Œ

Post Previews

You've created a great new post. ๐ŸŒƒ

But how will it look like once it shows up on the various social platforms?

We've built Post Previews to see exactly* how each post will look like once shared on each social network.

socialbee post previews.png *Well, not really exactly, as social networks tweak the way they display posts all the time, but this is our best estimate to how the posts will look like.

Just click the ribbon next to each post, to see how they will look like.

No more surprises, just great looking posts. ๐Ÿ•ถ

Better image posts on LinkedIn

Until now, when we wanted to share an image post, we had to do it via a weird trick where we'd share it via a SocialBee media file. That worked but was not ideal.

Now, your LinkedIn images will be front & center. Plus they will look crisp.

linkedin image share.png

You can even add up to 4 images to a LinkedIn image post.

No change is required on your side.

This way, you can wear your best suit* on LinkedIn, and look good in it.

friends suite giphy.gif

*Even though it's LinkedIn, ties are not mandatory.

New Twitter Limits and Limitations

From the beginning, we started SocialBee with three main functionalities: Content, Grow, and Engage.

And even though we know that businesses need all of these functionalities to thrive, we also understand that SocialBee is a powerful tool, and...

With great power comes great responsibility. ๐Ÿ’ช

friends power giphy.gif

Twitter recently suspended ๐Ÿ”— tools which had similar (but much more aggressive) functionality to our Grow feature.

Our app was not affected, and we've always worked with Twitter to stay compliant with their Terms of Service.

We're being proactive in making Twitter a better place for all of us.

But no worries: these new limits won't affect 99% of you.

What does this mean? What will change?

ย 

New Grow Limits

One of the main use cases of Twitter is to find relevant accounts to follow and engage with.

As private individuals, we might want to find friends, relevant news and entertainment sources, or thought-provoking profiles.

As companies, we might want to find our competitors, influencers in our space, or prospective customers.

But this should be used for just that - finding relevant accounts you want to follow, and not in order to generate notification spam.

This is why we're limiting the Growth functionality to 100 follows and 100 unfollows per day.

We feel that this still gives legitimate, well-intentioned entrepreneurs and businesses the possibility to find relevant accounts to follow while disarming any spammers.

ย 

Daily Posting Safeguards

Most people post to Twitter once or twice per day.

Even though we feel that Twitter's real-time nature does lend itself to a higher posting intensity than the other social networks, you should also not overdo it.

So we're limiting the number of daily scheduled times to 100 for each profile. About one post every 15 minutes, which under regular posting conditions, is not a limit that anybody should hit.

ย 

What's next?

As always, we keep working to improve our tools ๐Ÿ”— and our services ๐Ÿ”— to help you get more leads with less effort.

We thank you for being with us on this amazing journey. ๐Ÿ™

Keep buzzing! ๐Ÿ

No published changelogs yet.

Surely SocialBee will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree