RSS feeds can get cluttered when nobody takes care of them. And nobody likes clutter, right?
To avoid it happening to your SocialBee account, we've added a new feature where your RSS Configurations can be paused if you need them to be or get paused automatically if there are 3 consecutive failed attempts of retrieving content.
If you've decided you want to pause one or multiple of your RSS feeds, go to your RSS tab in your SocialBee Account and click "Pause RSS".
If our platform fails to gather data after 3 consecutive tries, your RSS feed will be paused automatically.
Some common causes why your RSS feed could fail are:
👉 The website is down;
👉 The website suddenly has some issues with their RSS;
👉 The RSS feed no longer exists;
👉 The website no longer exists;
👉 The RSS link has been changed.
If you know that the issue has been fixed, you can activate it from your RSS Feeds menu by clicking "Resume RSS".
You can read more on this in our help documentation: https://help.socialbee.io/article/190-why-was-my-rss-feed-paused
Whenever a feed is paused, you will be notified via email of this, so you can decide what to do next. If you want to start it back up, you can just resume it.
And if you want to take a break from it… you can do that as well.